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Quality glossary

Layered process audit (LPA)

Layered process audits build accountability by having supervisors, managers, and executives validate adherence to standards.

Each layer verifies that standard operating procedures are understood and followed.

Designing an LPA program

Teams identify the most critical process controls and assign audit questions tailored to each leadership level.

Cadences are staggered so high-risk processes receive daily attention while lower-risk areas get weekly or monthly reviews.

Driving action from findings

Auditors document observations, confirm containment, and escalate systemic issues to CAPA workflows.

Integrating with CAPA keeps improvements from stalling after the audit.

Running LPAs with KaizenQ

KaizenQ schedules LPA checklists automatically, nudging leaders to complete their assigned rounds.

Dashboards rank plants and suppliers by adherence so executives can prioritise coaching.

Key takeaways
  • LPAs reinforce process discipline across leadership layers.
  • They funnel recurring issues into corrective action systems.
  • KaizenQ automates scheduling, reminders, and reporting for LPAs.

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